Build Your AI-Native Banking Call Center

NeuraCall is a voice AI solution that transforms banking customer support through AI-powered call handling, real-time agent assistance, and comprehensive analytics - helping you reduce wait times by 50%, decrease handle time by 35%, and increase customer satisfaction by 30%.

Start Your AI-Native Journey

Certified AWS Partner Neurons Lab is proud to be an Advanced AWS Partner and Generative AI Competency Holder

Build Your AI-Native Call Center Strategy

AI Voice Conversations

Complete call handling for routine inquiries (50% fewer transfers)
Banking product information delivery (100% accuracy)
Account services and transaction support (24/7 availability)

Explore Voice AI

Agent Voice Assistance

Live transcription and guidance (35% faster resolution)
Suggested responses based on bank policies (90% compliance)
Customer sentiment analysis and insights (Real-time support)

Discover Agent Tools

Call Analytics & Intelligence

Comprehensive conversation evaluation (100% of calls)
Performance monitoring and improvement (85% more accurate)
Training gap identification and coaching (3x productivity boost)

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Your Journey to an AI-Powered Banking Call Center

2-4 weeks

Call Center Assessment & Strategy

“NeuraCall mapped our specific call types and identified where AI could immediately reduce volume by 40%.” – Call Center Director, Regional Bank

4-6 weeks

Voice AI Implementation

“The system quickly learned our banking terminology and conversation patterns, improving with each customer call.” – Customer Service Manager, National Bank

Ongoing

Optimization & Scale

“Each month, the system identifies new call patterns we can automate, continually reducing our agents’ routine workload.” – Operations Manager, Banking Group

Begin With a Pilot Project